Effective Date: August 27, 2025

Applebottom Orchards (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Shopify store.

Information We Collect:

  • Name, email, phone number, and shipping/billing address
  • Payment information (processed securely through Shopify/third-party processors)
  • Account login information (if you create an account)
  • Website usage data, cookies, and analytics

How We Use Your Information:
  • Process orders and payments
  • Provide customer service and support
  • Send marketing emails (if opted-in)
  • Improve website, products, and services

Sharing Your Information:
  • We do not sell your personal information
  • We may share info with third-party service providers for shipping, payment processing, and marketing

Your Rights:
Access, correction, or deletion of personal information can be requested anytime via applebottom.orchards@outlook.com.

1. Privacy Policy

Effective Date: August 27, 2025

By using this website and purchasing our products, you agree to the following:

Eligibility:
  • Alcohol purchasers must be 19+ years old (Ontario legal drinking age)

Ordering & Payment:
  • Orders are subject to product availability
  • Prices and promotions may change without notice
  • We reserve the right to cancel orders due to inventory errors or fraud

Liability & Disclaimer:
  • Applebottom Orchards is not responsible for misuse of products
  • Product descriptions are accurate to the best of our knowledge, but errors may occur

Alcohol Purchases:
  • Comply with AGCO regulations for direct-to-consumer alcohol sales
  • Age verification at checkout and delivery
  • Not responsible if alcohol is delivered to underage individuals due to misrepresentation

Governing Law:
  • Governed by the laws of Ontario, Canada

2. Terms & Conditions

Effective Date: August 27, 2025

By using this website and purchasing our products, you agree to the following:

Alcohol:
  • All alcohol sales are final, unless defective or damaged
  • Report defective/damaged items within 7 days of delivery

Merchandise & Non-Alcohol Products:
  • Returns/exchanges accepted within 30 days of purchase
  • Items must be in original condition
  • Refunds issued to the original payment method

Event Tickets:
  • Non-refundable unless the event is canceled
  • Non-transferable unless stated

3. Refund & Return Policy

Effective Date: August 27, 2025

  • Shipping currently available to Ontario only
  • Alcohol delivery: Must present government-issued ID verifying age (19+)
  • Standard shipping: 3–7 business days
  • Certain products may have delivery restrictions due to regulations

4. Shipping & Delivery Policy

Effective Date: August 27, 2025

  • Purchasers must be 19+
  • Age verification at checkout and delivery
  • Applebottom Orchards is not responsible if alcohol is misrepresented or consumed by underage individuals
  • Compliance with AGCO regulations is mandatory

6. Alcohol Policy / Age Verification Disclaimer

Effective Date: August 27, 2025

  • Tickets are non-transferable unless stated
  • Tickets valid for one person only
  • Refunds only issued if an event is canceled
  • Participation is at your own risk; Applebottom Orchards is not liable for personal injury, loss, or damages

7. Event & Ticketing Policy

Effective Date: August 27, 2025

Applebottom Orchards is committed to providing an accessible online experience for all users, including those with disabilities.

Accessibility Features:
  • Website supports screen readers and keyboard navigation
  • Images include descriptive alt text where applicable
  • Text is resizable and uses accessible color contrast
  • Videos include captions or transcripts whenever possible

Feedback:
  • If you encounter accessibility barriers, contact us at applebottom.orchards@outlook.com
  • We will make reasonable efforts to provide the information or service in an accessible format

Ongoing Commitment:
  • We continuously improve our website’s accessibility in line with best practices

8. Accessibility Statement